Data protection

Privacy Policy

1) Introduction and contact details

1.1 We're glad you're visiting our website! It's important to us that you know how we handle your personal data. Personal data is any information that can be used to identify you, directly or indirectly.

1.2 I am responsible for data processing on this website within the meaning of the GDPR:

Bastian Höges

Archibaldweg 22
10317 Berlin
Germany
Phone: +49 1575 2166114
Email: basti@extraordinaryshit.de


2) Data collection when visiting our website

2.1 If you simply visit our website without registering or providing any information, we automatically store some technical data ("server log files"). This includes, for example:

  • which page you visited

  • Date and time

  • how much data was transferred

  • your browser and operating system

  • the (possibly anonymized) IP address

This helps us keep the website stable and secure.

2.2 Our website is secured with SSL or TLS encryption. You can recognize this by the "https://" and the lock symbol in your browser.


3) Hosting & Content Delivery Network

Our website runs on Shopify :
Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, Ireland.

Data may also be transferred to Shopify Inc., 150 Elgin St, Ottawa, Canada. An EU adequacy decision has been adopted for this, ensuring a secure level of data protection.


4) Cookies

We use cookies to make your visit as pleasant as possible. Some are deleted when you close your browser (session cookies), while others remain stored (persistent cookies) so that your settings are not lost.

You can manage or block cookies at any time in your browser. Please note: If you reject cookies completely, our site may no longer function as usual.


5) Contact

If you contact us by email or via the contact form, we will only process your data to answer your inquiry. Afterward, it will be deleted unless legally required to retain it.


6) Customer account

If you create a customer account, we will save the necessary data. You can delete your account at any time.


7) Newsletter

If you sign up for our newsletter, we'll regularly send you information about new products and promotions. We use the double opt-in process: You won't actually receive the newsletter until you confirm your registration by email.

You can unsubscribe at any time – the unsubscribe link is included in every email.


8) Order processing

To ensure that your order reaches you safely and reliably, we share certain data with our partners.

8.2 Shipping service providers

We work with these shipping companies:

  • Deutsche Post/DHL

  • Hermes

  • UPS

We will pass on your address (and, if you agree, your email/phone number for parcel notification) to the respective service provider – of course only if it is necessary for delivery.

8.3 Payment service providers

Payments are processed by Mollie BV, Keizersgracht 313, 1016 EE Amsterdam, Netherlands .

We offer the following payment options via Mollie:

  • Credit card (Visa, Mastercard)

  • Klarna

  • Bank transfer

  • Trustly bank transfer

Your payment data will only be processed to the extent necessary to process the payment. The privacy policy of the payment method you choose (e.g., Klarna) also applies.


9) Your rights

You have the following rights at any time:

  • Information about your stored data

  • Correction or deletion

  • Restriction of processing

  • Objection to certain processing

  • Data portability

If you have any questions or would like to exercise any of these rights, please contact us. You can also file a complaint with a data protection supervisory authority if you believe we are not handling your data correctly.


10) Storage period

We only store your data for as long as necessary for the respective purpose or as required by law. After that, it is deleted.